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Watershed Health Launches Real-Time Care Coordination in Austin

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Visualization of healthcare data sharing and real-time coordination among services in Austin.

News Summary

Watershed Health has launched an innovative real-time care coordination initiative in Austin and Travis County to improve healthcare delivery. Supported by partners like Dell Medical School and Central Health, the initiative targets better care transitions and efficient service referrals at no cost to many providers. The platform, which enables real-time data sharing and customized workflows, aims to reduce healthcare costs and improve patient outcomes, especially in high-need populations.

Austin, Texas – Watershed Health has initiated a groundbreaking real-time care coordination effort in Austin and Travis County, aimed at improving healthcare delivery and collaboration among various service providers in the region. This initiative has garnered support from prominent partners, including Dell Medical School at the University of Texas at Austin, Central Health, Austin Public Health, Integral Care, Travis County Sheriff’s Office, health systems, payers, and health information exchanges.

The primary goal of this project is to enhance care transitions and service referrals, ultimately aiming for a broader implementation throughout Texas. Notably, the initiative is available at no cost for most healthcare providers, facilitated by funding from payers, governmental bodies, and at-risk provider groups.

Watershed Health operates in conjunction with four other states and currently benefits approximately 9 million individuals through its platform. Unlike standard Health Information Exchanges that primarily focus on storing data, Watershed’s system actively enables real-time sharing of diverse data types involving electronic health records, paper-based documents, and information from non-traditional systems. This operational capability is designed to enhance the quality of care significantly.

The platform features customized real-time alerts, collaboration tools, and workflows tailored to meet the specific needs of care partners. As a clinical application, Watershed is compliant with HIPAA regulations, ensuring that patient information remains confidential and secure.

Preliminary outcomes already highlight the initiative’s potential impact on healthcare. Notably, one of Watershed’s health system clients has achieved a 10% reduction in hospital readmission rates, a change anticipated to contribute to overall cost savings and lower mortality rates by the end of 2024. Economic analyses reveal that uncoordinated care currently costs the Greater Austin area an estimated $2.2 billion in wasted resources, underscoring the significance of this new coordination effort.

The COVID-19 pandemic underscored the need for effective data-sharing mechanisms, prompting the establishment of this initiative following a successful collaboration during that crisis. This urgency to enhance healthcare quality has garnered various stakeholders’ attention.

The platform’s scalability and customization allow for specific workflows tailored to meet individual patient needs, which is critical for improving healthcare experiences, particularly for high-need populations. The need for rapid access to verified medical information has also been emphasized for individuals in custody, which can facilitate more suitable medical treatments.

Furthermore, addressing healthcare gaps for previously incarcerated individuals is fundamental to the initiative’s broader mission. The collective efforts of the involved partners reflect an ongoing commitment to innovative solutions that enhance patient care across the region.

Backed by Create Health Ventures, which specializes in early-stage digital health startups, Watershed Health exemplifies a forward-thinking approach to revolutionizing health information management. Through a systemic effort of collaboration and innovation, the initiative represents a significant step toward a more unified and efficient healthcare system in Austin and beyond.

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Additional Resources

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