Austin, Texas, January 25, 2026
The Electric Reliability Council of Texas (ERCOT) has alerted residents about fraudulent text messages claiming to provide outage information as a winter storm nears. These scams may ask for personal details or payments. ERCOT emphasizes that official communications will not be sent via text and encourages keeping informed through reliable sources like their website and social media platforms. Residents are advised to prepare for potential outages during severe weather conditions.
ERCOT Warns Texans of Fake Outage Messages Amid Winter Storm
Austin, Texas – The Electric Reliability Council of Texas (ERCOT) has issued a warning to residents about fraudulent text messages claiming to be from the organization, especially as a winter storm approaches the state. These deceptive messages falsely inform recipients of power outages and may request personal information or payments. ERCOT emphasizes that it does not communicate grid conditions via text messages and urges the public to rely on official channels for accurate information.
Details of the Scam
Residents have reported receiving text messages that appear to be from ERCOT, stating that power outages are imminent or in progress. These messages often include links or phone numbers prompting individuals to provide personal details or make payments. ERCOT has clarified that such communications are not from them and advises the public to disregard these messages.
Official Communication Channels
To stay informed about grid conditions and potential outages, ERCOT recommends using the following official channels:
- ERCOT Website: Visit the official ERCOT website for live updates and information.
- Texas Advisory and Notification System (TXANS): Sign up for alerts to receive timely notifications about grid conditions.
- Social Media: Follow ERCOT’s official accounts on platforms like X (formerly Twitter) and Facebook for real-time updates.
- ERCOT Mobile App: Download the ERCOT app to access grid information and receive notifications directly on your mobile device.
Reporting Suspected Scams
If you encounter a suspicious message claiming to be from ERCOT, do not respond or provide any personal information. Instead, report the incident to ERCOT through their official website or contact local authorities. Staying vigilant and informed through official channels is crucial to avoid falling victim to such scams.
Background on ERCOT’s Communication Practices
ERCOT is the independent system operator for Texas’s electric grid, responsible for managing the state’s power supply and ensuring its reliability. The organization communicates with the public through official channels, including its website, social media accounts, and the TXANS system. ERCOT does not use text messages to convey information about grid conditions or outages. Residents are encouraged to utilize these official resources to stay informed and avoid misinformation.
Winter Storm Preparedness
As the winter storm approaches, ERCOT advises residents to prepare for potential power outages by taking necessary precautions, such as securing alternative heating sources and ensuring access to emergency supplies. Staying informed through official channels will provide the most accurate and timely information regarding grid conditions and any necessary conservation measures.
Key Points
- Scam Alert: Fraudulent text messages claiming to be from ERCOT are circulating, providing false outage information and requesting personal details or payments.
- Official Communication: ERCOT does not use text messages to communicate grid conditions; residents should rely on official channels for accurate information.
- Reporting Scams: Suspected scam messages should be reported to ERCOT through their official website or local authorities.
- Winter Storm Preparedness: Residents should prepare for potential power outages by securing alternative heating sources and emergency supplies.
FAQ
What should I do if I receive a suspicious text message claiming to be from ERCOT?
If you receive a suspicious text message claiming to be from ERCOT, do not respond or provide any personal information. Report the incident to ERCOT through their official website or contact local authorities.
How can I stay informed about grid conditions and potential outages?
To stay informed, use ERCOT’s official communication channels, including their website, the Texas Advisory and Notification System (TXANS), official social media accounts, and the ERCOT mobile app.
Does ERCOT communicate grid conditions via text messages?
No, ERCOT does not use text messages to communicate grid conditions. They rely on official channels such as their website, social media, and the TXANS system.
What steps should I take to prepare for potential power outages during the winter storm?
Prepare by securing alternative heating sources, ensuring access to emergency supplies, and staying informed through official channels for updates on grid conditions and any necessary conservation measures.
Key Features
| Feature | Description |
|---|---|
| Scam Alert | Fraudulent text messages claiming to be from ERCOT are circulating, providing false outage information and requesting personal details or payments. |
| Official Communication | ERCOT does not use text messages to communicate grid conditions; residents should rely on official channels for accurate information. |
| Reporting Scams | Suspected scam messages should be reported to ERCOT through their official website or local authorities. |
| Winter Storm Preparedness | Residents should prepare for potential power outages by securing alternative heating sources and emergency supplies. |
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